I do weekly email onboarding tear downs and share email best practices on my blog:
Part of being an introvert means I’m no good at small talk. Parties are hard for me because I don’t know what a surface-level conversation looks like. I want to dive in, tell you everything, examine, break down, dissect. Which is exactly why I struggle with the intros to articles like this one. Because I […]Keep reading!
I downloaded a content upgrade PDF from a Shopify blog post and what happened next was pretty boring. Here’s how to fix that content upgrade email onboarding debacle.Keep reading!
I also write about email marketing and customer experience in a variety of other places. Here are a few:
On Email Marketing:
On Customer Experience:
I've also appeared on a number of podcasts.
Here are a few of those if you prefer me in your ears:
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In the not-too-recent past, I ran a business supporting creative business owners in running their businesses (very meta). I wrote a pretty popular blog then and those posts are here:
Ohhhh, shiny! The day before my 30th birthday just so happened to be the day before I was to become engaged. I just didn’t know it. Hang with me here…. I’ll get to the Shiny Object Syndrome….. I knew the day was special and I thought I ought to buy a brand new dress to […]
There’s a 3 part dinner dilemma in my house on a nightly basis: PART 1: Honestly, I could probably eat cereal for dinner every single night and be okay with it. I’m really not a dinner person. Brunch, however, now that’s where it’s at for me. So cereal and maybe the occasional tacos could really […]
The majority of small business owners spend an increasing amount of their days on their phone. In fact, I’m writing this blog post from my phone. We all have places to be and, quite often, it’s not in front of a computer. So how do you get things done on the go? Apps, of course! The […]
In 2014 (the same year I took 3 months off and had a baby), I spent over $5,000 on e-learning. 2015? Another $8k. Probably more if you consider the hours and hours I poured thru blogs and articles, researched and read forums, and responded to comments. Since time is money, that adds up. But since […]
When I graduated college with a degree in Theatre Production, I spent the better part of the next four years lining up gig after gig. Booking myself solid all over the country from one month contracts to three month extended stays. It was the month of December, however, that was sacred. Only once did I […]
There’s a funny thing that happens when you are a kind and friendly person and then mention something about being an Introvert. “You? No way! But you’re always so welcoming and talk to people.” Yeah. And then I shut myself away for hours on end to recover. Sure, I know that talking to and being […]